Phishing emails are often sent by malicious cybercriminals in an attempt to obtain your personal information, passwords, account numbers, etc. to use for nefarious purposes and gain access to systems to which only you should have access.
- To identify an email that did NOT come from WWCC:
- Look for the word CAUTION: in the subject line or the gold banner at the top of the body of the email stating that the email did NOT originate from WWCC.
- Look for the word CAUTION: in the subject line or the gold banner at the top of the body of the email stating that the email did NOT originate from WWCC.
At WWCC:
- To report a suspicious email to the Help Desk, please use the new Phish Alert Tool.
- If a link was clicked, please submit a ticket to support@wwcc.edu or call the Help Desk at 509-527-4357
- If a link was clicked, please submit a ticket to support@wwcc.edu or call the Help Desk at 509-527-4357
Tips to detect a phishing email:
- Often have a sense of urgency to them: Do it now! Avoid penalties! Need a favor now!
- Misspelled words and poor grammar are often indicators an email may be suspicious
- Generic greetings: Dear Sir or Madam
- Don't click on any suspicious links or open unexpected attachments
Please Note:
Technology Services will never send an email requesting you to reset your password.
If assistance is needed, please submit a support ticket at support@wwcc.edu or contact the WWCC Technology Help Desk at 509-527-4357