General FAQ

FAQ section - General usage questions

Microsoft O365 Service Health Status
If a disruptions in one or some of the Microsoft O365 applications is being experienced during after business hours, please submit a support ticket for our ...
Thu, 21 Jul, 2022 at 10:46 AM
Self-Service Password Enrollment
By enrolling in the self-service password reset service, you will be able to request a password reset that will be sent to your personal email address. No...
Mon, 22 Feb, 2021 at 10:12 AM
Self-Service Password Reset
Note: This feature works only if you have set up this account recovery method. If you have not done so, please visit the solution article here regarding t...
Fri, 27 May, 2022 at 8:32 AM
Download Panopto
Please note: These steps are only to install Panopto on your home PC. If you need Panopto to be installed on a college-owned PC, please contact our IT team....
Thu, 19 Mar, 2020 at 11:06 AM
Microsoft Teams - Web App
1. Log in to your webmail and open the App Launcher  2. Select Teams Microsoft Teams training videos
Fri, 27 May, 2022 at 8:40 AM
How to login to OneDrive
1. Login to your webmail 2. Locate the App Launcher at the top-left corner of your screen 3. Select OneDrive 4. You are now signed in to OneDri...
Fri, 13 Mar, 2020 at 4:09 PM
Upload files to OneDrive
1. To add a folder in OneDrive locate "New" and select "Folder" 2. Title your folder and open your folder 3. Locate the fi...
Fri, 3 Apr, 2020 at 2:51 PM
Sync local files to OneDrive
1. Open File Explorer 2. Click on OneDrive 3. Enter your NetID and Password 4. Follow the on-screen messages to complete the setup. ...
Tue, 10 Mar, 2020 at 3:14 PM
ATI Nursing Education - Enable Flash
Enable Flash on Google Chrome Note: If you need to enable Flash Player for ATI on Google Chrome, the following steps will need to be done every time you...
Tue, 5 May, 2020 at 1:35 PM
Microsoft Teams and Chrome OS
This article is a walkthrough guide on installing the Microsoft Teams app on a Chrome OS device such as a Chromebook laptop or ChromeBox. Please note: Thi...
Mon, 6 Jul, 2020 at 10:22 AM