• Login to check on the status of your tickets plus find other Knowledge Base articles
    • Open the WWCC.edu home page
    • On the top right, FOR YOU
    • Click on Current Students under the drop down arrowscreenshot of For You with drop down and red arrow pointing to current students
  • Scroll down to Access Tech Support

screenshot of Technology Services with red arrow pointing to access tech support box


  • Scroll down to click on Help Desk Ticketscreenshot of Tech Services Mission Statement with red arrow pointing to Help Desk Tickets


  • Login screenshot of Help Desk Ticket page with red arrow pointing to log in on the right side, top
  • Login as a Customerscreenshot of Login to the support portal with red arrow pointing to Are you a customer? Login here towards the bottom
  • Log in with your NetID
    • Same credentials as used to login to WWCC email

                                screenshot of NetID login screen

    Enter a subject in the Search Box

Snip of Search box on Knowledge Base page



Search results listed below


Snip of search results listed below


                       

If assistance is needed, please submit a support ticket at support@wwcc.edu or contact the WWCC Technology Help Desk at 509-527-4357