Canvas Support
Problem: Students sign up for online orientation through the WWCC website form or the Student Portal, but then can not login to Canvas or the orientation. ...
Tue, 14 Aug, 2018 at 11:23 AM
Students are added to their classes eight days prior to the start of the quarter. Students then have access to published classes seven days prior to the fi...
Tue, 8 Sep, 2020 at 8:48 AM
Problem: Student started the quarter and had access to their courses, but a few days into the quarter, their classes disappeared. Explanation: Canvas en...
Tue, 14 Aug, 2018 at 11:44 AM
Faculty can override the default term dates for their course (though students will only be added 7 days prior to the start of the quarter). To override the...
Thu, 20 Sep, 2018 at 1:13 PM
When Canvas classes that had been available to students suddenly disappear, one of two things is usually happening. 1) The college has released several ...
Wed, 15 Apr, 2020 at 2:30 PM
Chrome Browser 1. Open Chrome settings, choose More tools and select Extensions 2. Click on Extensions and then Open Chrome Web Store ...
Thu, 19 Mar, 2020 at 9:53 AM
Problem: Students click on a link from the Canvas To Do list or from inside a module and get a pop up error message within the Canvas course that s...
Thu, 15 Jul, 2021 at 11:02 AM
A Chromebook extension for Lockdown Browser is now available for Canvas Quizzes. Chromebook users will have to install the Chrome extension in order to comp...
Wed, 6 Oct, 2021 at 1:46 PM